Refund and Cancellation policy

Refund and Cancellation policy

This refund and cancellation policy outlines how you can cancel or seek a refund for a product/service that you have purchased through the Platform. Under this policy: Cancellations will only be considered if the request is made 7 days after placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers/merchant (s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep. In case of receipt of damaged or defective items, please report to our customer service team.
The request would be entertained once the seller/ merchant listed on the Platform, has checked and determined the same at its end. This should be reported within 7 days of receipt of products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The customer service team after looking into your complaint will take an appropriate decision.
In case of complaints regarding the products that come with a warranty from the manufacturers, please refer the issue to them.
In case of any refunds approved by Aryavarth Hotelwares, it will take 7 days for the refund to be credited to the original payment method.


Return Policy

We offer a return/exchange within the first 10 days from the date of your purchase. If 10 days have passed since your purchase, you will not be offered a return, exchange, or refund of any kind. ITobecome eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return/exchange.
Further, if such items are found defective or damaged, only such items are replaced by us (based on an exchange request). Replacement/Exchange products will be delivered within 10 business days.
You agree that a certain category of products/items may be exempted from turns or refunds. Such categories of the products would be identified to you at the item of the chase. For exchange/return accepted request(s) (as applicable), once your returned product/item is received and inspected by us, we will send you an email to notify you about receipt of the returned/exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return/exchange) will be processed within 10 days.

 

Introduction
At Aryavarth Hotelwares, we are committed to providing our customers with the highest quality natural and organic Indian masalas. Your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, our Return & Cancellation Policy is here to help.

Return Policy
We accept returns under the following conditions:

1. Eligibility for Returns:
- Items must be unused, unopened, and in their original packaging.
- Returns must be initiated within 14 days of the delivery date.
- Perishable goods such as food items cannot be returned.

2. Return Process:
- Contact our customer service team at ✉️ sales@aryavarthhotelwares.com 

 📞+91 9820303557

or call [Your Contact Number] to initiate a return.
- Provide your order number, the reason for the return, and any supporting photos if applicable.
- Once your return is approved, you will receive instructions on how to ship the items back to us.
- Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or damaged item).

3. Refunds:
- Once we receive and inspect the returned items, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

Cancellation Policy
We understand that sometimes you may need to cancel your order. Our cancellation policy is as follows:

1. Order Cancellation:
- Orders can be cancelled within 24 hours of placement for a full refund.
- To cancel your order, please contact our customer service team at support@phoranmasala.com or call 77389 30827 with your order number and reason for cancellation.
- Orders that have already been shipped cannot be cancelled. In such cases, you may follow our return policy.

Damaged or Defective Items
We strive to ensure that your products arrive in perfect condition. If you receive a damaged or defective item, please follow these steps:

1. Report the Issue:
- Contact our customer service team within 48 hours of receiving the damaged or defective item.
- Provide your order number, details of the issue, and any supporting photos.

2. Resolution:
- We will work with you to resolve the issue promptly, which may include sending a replacement or issuing a refund.

Contact Us
If you have any questions or need further assistance with returns or cancellations, please contact us at:


Thank you for shopping with zainabinteriors. We value your business and are dedicated to ensuring your satisfaction with every purchase.

Is there anything specific you'd like to add or modify in this Return & Cancellation Policy?